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LIMITED LIFETIME WARRANTY

TRUE LIFETIME WARRANTY

Your Jacuzzi® sauna comes with another exclusive – the Clearlight Infrared® Limited Lifetime Warranty for residential use.  Few other companies offer this type of warranty because no one builds saunas like Clearlight Infrared®.

Our True Wave™ infrared emitters have an estimated operational life of 30,000 hours. Using your sauna 5 times per week, your True Wave­­™ heaters can last up to 125 years. All of our sauna cabins are both kiln dried and air dried to 7% moisture content then each panel is pressed to ensure a lifetime free from warping or cracking.  All electrical components in your Jacuzzi® Clearlight sauna are manufactured to our exacting standards and once your sauna comes out of production at our factory, it’s set up and tested and run to ensure that it’s in top working condition.

In the rare event that you might have an issue with your sauna, our limited lifetime warranty covers the entire sauna – heaters, controls, electrical and wood… even the included audio system. You will never have to worry if anything should go wrong with your Clearlight sauna.

If you are using your sauna in a commercial location, you are still covered under our 5-year warranty.

Download the complete warranty by clicking the following link:  Jacuzzi® saunas warranty

WOOD CARE IN YOUR INFRARED SAUNA

Sanctuary-Heater-Back-Light

Jacuzzi® Clearlight saunas are made from the highest quality woods.  All structures using wood are susceptible to minor dents, scratches and scuffing. This is normal and will not affect the integrity or operation of your sauna.

Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the color or grain and irregularities such as fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna.

Prior to shipping, the wood is inspected for consistency, color and quality. Our saunas are shipped around the globe and can experience slight blemishes, scratches or scuffs in transit. In most cases, these blemishes on the exterior of the sauna can be concealed by using a small amount of furniture polish, oil or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone or lightly sanded in the direction of the grain of the wood.  Please avoid any treatment containing benzene or a high concentration of alcohol.

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